pixma.

kudos to canon for having a superb customer service. i've feared that my second canon printer has broken down again, and that i would have to buy a new one. last year i bought my first canon iP1000 printer, the cheapest of the lot. i think they mass-produced it for NUS students (as well as for other university students maybe). then suddenly it stopped working, perhaps the ink spilled or something because i saw yellow liquid stuff when i peered inside. i decided to have it fixed by bringing the printer to the forum coop where i bought it. but the lady told me to call canon office instead and they'll provide on-site servicing. i don't know why i got so lazy to call up canon service center then. when the academic year ended and i was preparing to go home, i got so pissed with my spoilt printer that i just left it lying outside A-block lounge for garang guni, or whatever that term is, which means garage sale or something. i just thought to myself that since i got the printer for a low price and have been able to use it for some time anyway, it won't be such a loss if i just dump the thing there. maybe someone will have a heart to have it repaired and it could be put to good use again. but for me, i don't care, i'll just buy a new one. and oh, i told myself never to buy this kind of printer again.

but since i am a person of contradictions, i know you could guess what happened. at the start of this year, there's this promo for the same printer again. it's still the cheapest of the lot, had good reviews from other users, and sundeep decided to buy one for himself. i accompanied him when he went to the canon booth, and I ENDED UP BUYING the same kind of printer i dumped just a few months back.

and just very recently, the second printer's gone bonkers too. whenever i try to print, the paper would get jammed but it would still continue disposing ink, so it's such a waste. i was beginning to suspect i was jinxed with regards to handling a canon pixma iP1000 printer. sundeep even dared to ask me "are you sure you really know how to use a printer?".

so anyway, this time around, i took the effort to call up canon service center. i called yesterday, and the lady's nice. the technician named kelvin came today, and as it turns out there's this foreign object lodged inside the printer that keeps it from functioning properly. the foreign object is a tiny map pin i use to post things on my cork board. my printer was fixed within 5 minutes, and i wasn't charged a single cent. because canon has great customer service, i told kelvin "good job!" and "have a nice day!" when he was leaving, and i think he beamed. yey.=)